I waited 3 months to finally receive my order of 3 watches. Finally received today and tried setting on of the watches up. The manual for set up is terrible. I called the customer service number and told them the watch had no way to turn on. The customer service person said the battery is probably dead and needs to be charged. The watch doesn't come with the special charging cord required. This is so frustrating that I requested a return authorization for which I did receive an email with instructions. The concept of the watch would have been great for my use but should have realized a watch this cheap was crap. I recommend not to buy.