I purchased the Palram Canopia Victory Chalet and asked to return it prior to shipping due to finding many reviews on other sites showing the greenhouse collapsing and breaking during low winds. I told World of Greenhouses that I wanted to purchase a more durable Janssen's/Exaco greenhouse that is more durable and at least 3x more expensive. They took over a week to refund my first purchase and charged me a 5% restocking fee that they said they wouldn't be charging me. Why would I want to spend even more money here?