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Smilebox won't let you purchase a monthly subscription, but they don't make that clear when you're checking out. They show the "monthly" cost and make it seem like it's a month-by-month renewal subscription. I reached out for help the minute I got charged $59.99 (I thought I was just paying $5) and they responded by saying they don't do refunds. I've reached out a few times since and have never gotten a reply. Such a scam! Really disappointed that they don't offer good customer service.
Nicole Z.'s review of SmileBox earned 8 Very Helpful votes
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