I have made several appts with mental health care providers whom either cancel night before or consider me to be too damaged to take on. Thanks guys! Way to be great therapists. Hope you aren't treated half as dismissed and rejected as i have felt trying to secure an appt. Rude. I feel for any one else who has experienced this, know it has nothing to do with you! These ppl are goofy to call themselves therapists. Found some info online. Apparently the company is called Magellan. An article written in 2015 " Blue Shield of California and Magellan: A Deceptive Arrangement " https://theinsurancemaze.com/articles/magellan/