Jaime S.

I received faulty items and returned other items 6 weeks ago and have still not been refunded. Even after emailing I finally got a response to say they received one item and there was confusion around the return and asked what else was sent back, even though all items were sent together and returns slip filled out detailing each item and order number.
Also do not know why I wasn't contacted to clarify this when they received the return as they still didn't refund me the one item. Still waiting for a reply and it's been several days. Not able to get through to them on the phone either it just puts you on hold with a repeat message then disconnects. Appalling service. Do not buy from them. Untrustworthy. I am now out of pocket several hundred dollars.