I personally research every site before I use them. Unfortunately, one night I didn't. This company is a scam. I complained to two different email addresses and got a response that someone called "benjamin" would be available to talk to from 1100-2300. I tried about five times to talk to him and he was never available or would be available in 12 hours.
I disputed on paypal. I then escalated it to a claim. Got my money back in a day.