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jake j.

Fort Lauderdale, United States

Contributor Level

Total Points
84

1 Review by jake

  • Spirit

1/4/22

We should start a petition against these guys because they are just about criminal and they are acting like they're not...

Spirit Airlines... Worst. Experience. Ever.
Flight #1 - canceled, we automatically rebooked you for a 6 hour layover... congratulations.
Me: FML ‍ "why did I book with these guys...".
Flight #2 - oh your travel credits don't work... sorry.
Me "can you please apply them?"

Them: "no, sorry company policy"

Me: "I have literally $269 of flight vouchers that I can't use because your system didn't register them... you're the only flight for the next 2 days under $1,000 and all the rental cars are sold out, the buses are just as expensive... "

Them: "sorry... company policy"...

Me: "you mean charging for the ticket, then charging for the bag you bring on, the charging for the bag you check, mis-marketing the price and upselling for insurance, picking your seats, and slinging credit cards at customers to "make it affordable" for all the crap that you upsell? Oh and also not honoring the travel credits you issued us?"

Company should be called "suck your spirit"...

It's fine to charge for some upgrades but damn I'm surprised you're not charging for F*ing air...

Never flying spirit airlines ever again. #sucks #blows #worstexperienceever

Spirit airlines is where people go who lack common sense and the ability to do simple math, hence their business model of upsell after upsell after upsell.

Tip for consumers:
Spirit Airlines... Worst. Experience. Ever.
.
Flight #1 - canceled, we automatically rebooked you for a 6 hour layover... congratulations.
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me: FML

Products used:
We took a flight with spirit and it was once again the worst god damn experience of my whole life... been flying on airplanes alone since the age of 5 and have traveled to 14 different countries, lived in 4, and spirit by far has the worst customer service and business model I have ever seen.

Service
Value
Quality

jake Has Earned 2 Votes

Jake J.'s review of Spirit earned 2 Very Helpful votes

jake Has Received 1 Thank You

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Arla T. thanked you for your review of Spirit

“I couldn’t agree more! A class action is useless as the only ones who would gain are Attorneys. Spirit will be out of business in the next year. I just hope they don’t kill anyone in the process.”

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