I had tickets to see Les Miserables but due to a hospital appointment I would be unable to make the date on the ticket.I contacted Today Tix to see if they could send me a voucher so that I could exchange tickets for another date,
I received an email a few minutes later agreeing to my request which I was delighted with.
I just want to say thank you for such a fast response and agreeing to let me exchange tickets for another day, as I have dealt with other agencies who would not allow this to be done.