James K.

Level 1 Contributor

James's Profile

Reviews 3
First Reviews
0
Votes 15
Thank Yous 0
Fans 0
Profile Views

679

Contributor Level

Total Points

375

GuitarFetish

Guitars

“Good site”

7/1/15

I bought guitar parts and accessories from them and was pleased.

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126K Views

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Guitar Center

Music Equipment

“5 rip offs in a row”

6/30/15

I Play music and record and started shopping at guitar center on line and
On Drew Street. I have now been sold broken items actually 5 times in a
Row now. I took one guitar that was sent broken to guitar center on Drew
Street to fix. The guitar repair luthier is an idiot the part was on the wall behind
Him for 9 dollars and he was waiting for same part from Gibson. After five weeks,
I went got it and fixed it myself. Speaker stands with missing parts I could go on and on
So I no longer shop there and what a big improvement.

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61.0K Views

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Duncan C. – Guitar Center Rep Over a year old

I am very sorry to hear about the poor experiences you have had with us. We would love to make sure you are properly taken care of and I would be more than happy to share your comments with the management chain in charge of the store including the Store Manager, District Manager, Regional VP, VP of Sales and EVP of Stores. I assure you that we will do our best to work with you to show you that we're better than what you have experienced. We would love for you to email us at yourvoice@guitarcenter.com so we can discuss this further with you. Thank you!