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I knew it straight away when I couldn't do my online check-in I tried & tried but have put it aside & re booked with the Airline, but I wonder how do these scammers keep getting away with it with all the letters I've just read ( I wish I wasn't in such a hurry yesterday) but now I know it will be a waste of effort to do any more...
Stupid business plan & my star rating for them would be stardust °
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Empty.
After my traumatic experience with previous travel agency which I mentioned from previous review...
I was appalled to see my flight booked and paid for at 153 euro and then seeing my card debited...
Dear James M,
Thank you for providing us with your valuable feedback.
I am sorry you have had cause to complain regarding our services. I would be grateful if you could please provide us with your 9-digit Bravofly booking ID at your earliest convenience so that I can look into the matter and verify the reasons why you were unable to proceed with the online check-it.
Kind regards,
Sofia