I ordered a chandelier on 7/25/20. They charged my card 8/8/20. No email, and on 8/28 still no package. ( I was told 15-18 business day for delivery and with email updates) On 8/31/20 finally an email, but just to say they ordered another one. No explanation. I have called 4 times and they say there is another one on the way. I wanted this by Labor Day weekend and thought I ordered it way in advance. Still no package. 9/17/20