Jane B.’s Reviews of ComplaintsBoard & more

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Consumer Protection

“Malicious website that requires no verification or truth to complaints.”

2/11/23

I know people who have posted fake reviews to get back at people they don't like that work for companies. They then make multiple profiles and make comments. There is no verification and the website refuses to remove false information even when the police endeavour to get malicious and false accusations removed. The website then says you can get the person who wrote to say it's resolved but they will never remove the comment. The only option is to take this company to court. Who can be bothered with the expense and hassle. I'm sure the majority of people realise that this is not a credible complaints website.

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Marianna L. – ComplaintsBoard Rep Over a year old

Dear Jane B.

We appreciate your concerns regarding the credibility of our website. We take all reviews and feedback seriously and strive to ensure that our platform is a trustworthy and reliable source of information for consumers.

However, we do understand that there are individuals who may misuse our platform to post fake reviews and make false accusations against others. While we have measures in place to detect and remove such reviews, it is not always possible to catch every instance of fraudulent activity.

If you believe that a review on our platform is fraudulent or contains false information, we encourage you to report it to our support team. We will investigate the matter and take appropriate action in accordance with our guidelines.

We also understand that there may be situations where the only recourse is to pursue legal action against the individual or company in question. While we cannot provide legal advice, we do encourage you to consult with a legal professional to determine the best course of action in your specific situation.

Thank you for your feedback and we hope that you will continue to use our platform to share your experiences and feedback in a fair and honest manner.

Best regards,
ComplaintBoard Support Team