Jasmin S.

My husband hired 411 Locals not having any idea how the Internet works. When I became in charge of our marketing I quickly realized they were charging a lot for not much in return. The website they built is a joke, incredibly repetitive and tons of misspellings along with looking juvenile. There are tons of other companies that could do an amazing job for a better price. When I went to cancel they put me on the line with a man that reminded me of someone's extremely abusive boyfriend. When I told him I wanted to counsel and my reasons he'd try to gaslight me and literally would not listen to a single thing I had to say and told me no he wouldn't let me cancel he thought we should stay in business together. What the $#*!? I honestly wasn't even sure if the conversation we had was even real I was so dumbfounded. It took me weeks to get a hold of them again every time I tried to cancel they would put me on hold for hours and then hang up. I would have to tell them I wanted more marketing then when I got a hold of someone to try and cancel they would start the run around again. When I told them I was canceling my credit card and they would no longer be charging me, that got their attention. They spam called me multiple times a day for weeks telling me my business will go under and I will not be seen on the Internet if I canceled them. The man they use to try to get you not to cancel is a scammer and manipulating. He never acknowledged I was canceling, then would call me to try and convince me out of cancelling. We thought we had blocked 411 locals from charging our credit card, months later they are still charging our card from alien accounts. I'm considering taking legal action against them.

If you get into bed with this company, good luck getting out