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Jason S.

Contributor Level

Total Points
82

1 Review by Jason

  • Costcaptain.Com

9/4/13

BUYERS BEWARE!

I placed an order for a Otterbox protective case from this website and I was allowed to complete the entire checkout process and was charged for the item only to get an e-mail from the company advising the following:
"We sincerely apologize for the inconvenience, however, the item you have ordered has gone out of stock and we have not received an ETA from the manufacturer as to when the rest of the stocks will arrive. We have cancelled your order and processed a refund"

If they don't have the item in stock they should not allow me to purchase and be charged. Now I am having to wait "2-10 business days" for a refund before I can take my money elsewhere to purchase the case. The item is still on the website as being able to be purchased even after they know it is out of stock.

BUYERS BEWARE!

Jason Has Earned 2 Votes

Jason S.'s review of Costcaptain.Com earned 2 Very Helpful votes

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