Jason T.

Like other 1 star reviews indicate; don't expect this place to actually honor any warranty. I brought in a battery that was just a few days past 2 years old. The battery has a 3 year warranty; almost a year left. But they won't honor the warranty. Little child working at the counter took my battery & said he wouldn't want to try & charge it, because it was obviously frozen & the sides were bulging out.

He said he'd have wait for the manager to come back, then he'd call me. Apparently employees can't do anything without a manager holding their hand. The child called me back after a few hours of waiting. Said the manager decided they weren't going to honor the warranty, or do anything about about it. So I went & got the battery back.

I'll definitely be contacting the manufacturer directly, as well as corporate. This store is a joke & the manager is an incompetent stain. My family has went there for years, but obviously won't be back there ever again.