There's NO excuse for poor customer service. Even an apology. I work for a successful company and we only have 4 people and yet we ALWAYS respond. And if we are delayed we APOLOGIZE and offer something as a sincere apology!
Tip for consumers:But from qvc instead
Jay L.'s review of Lug earned 7 Very Helpful votes
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I have been trying to contact them for 6 weeks. The purse I ordered got sent back by UPS and I...
I love Lug bagsā¦! I have three of these great bags and always got them from QVC. This time a...