After attempting to pick up grocery orders made on line, and having terrible overall experience with that I tried the Walmart+ service. That was even a bigger mistake.
Why? You are trusting your order to a non walmart employee that is a third party go for.
A gig worker with no vetting and you have no idea what to expect.
And believe you me you will not be pleased.
After I guess maybe 5 orders to my home most of them had issues.
Todays was the worst. OF the 18 items ordered the driver arrives with a box of saltines and two green peppers. Oh and four trays of bottled water I didn't order. The rest of the shopped order he had "no idea " where they were or what happened. So 60 bucks down the drain.
To add insult to injury, the driver told Walmart he returned the order to the store. But of course that can't occur as my order is clearly somewhere else. After hours online chat with the bots that now stand in for humans' customer service, I was told that as soon as the order is showing returned to the store, it can be cancelled and I will get my refund.
Right.
IT's been over 15 hours and the status has not changed.
I sent a long detailed complaint of this matter to Walmart Corporate, their CEO and in the past I have gotten resolution.
I would go somewhere else for groceries, but Walmart is the least expensive and I have already paid for the Walmart+.
I have a video of the delivery on my RIng storage and it documents all I am saying.
I don't know how a fully shopped order could leave the store and, in the hands of a third party, be morphed into bottled water and saltines. Do you?