Jeannette A.

I have not received my items that I ordered 27 Apr order number CAPYI*******, I did not receive and update and had to send out an email 30 May. I said that if they had not shipped my items then do not send them. Thy replied with they sent my items if I wanted to cancel they will charge me 15% handling fee and they sent me a tracking number. The tracking number did not work and I reached out again they said it was sent out and due to the pandemic etc it has caused delays. The response to my email has been exceptional but everything else has been terrible. I cannot track it because the tracking number does not pull up on any site. I will go about getting my money back with my cc company since I never received the items. It is a shame because I actually wanted what I ordered.