Ordered my glasses over a month ago. They're made in China, not to my knowledge. The glasses were shipped in 7 days, but never made it to me. Somewhere in Hong Kong. After many emails, excuses, apologies, I finally asked for a refund. Very dissatisfied and will never order from them again.
I am really sorry to know that you have not received your order yet. My sincere apologies for the inconvenience this has caused you.
Also, please be advised that we have several Logistics Centers located around the world. However, we ship from HongKong or from Italy.
Unfortunately, I did not receive your order information, if possible, please reply to my request with your Order ID and I will contact you right away to further assist you.
Sincerely,
Katherine
jean Has Earned 5 Votes
Jean S.'s review of SmartBuyGlasses earned 5 Very Helpful votes
Hello Jean,
I am really sorry to know that you have not received your order yet. My sincere apologies for the inconvenience this has caused you.
Also, please be advised that we have several Logistics Centers located around the world. However, we ship from HongKong or from Italy.
Unfortunately, I did not receive your order information, if possible, please reply to my request with your Order ID and I will contact you right away to further assist you.
Sincerely,
Katherine