Thumbnail of user jeffk1436

Jeff K.

Contributor Level

Total Points
83

1 Review by Jeff

  • Public Mobile

1/18/24

Submitted two "tickets" for help neither one answered. Chat bot useless. Online chat waited 75 minutes only to be told can't help and to submit a ticket. I told them I submitted two with no response. Chat ended with no response. Ported my number over to Koodo same plan and actual person to talk to that was able to answer my questions and very helpful. Public also billed my c.c. For the next month of service that I didn't use and no refund.

Products used:
Monthly prepaid service.

Service
Value

Jeff Has Earned 3 Votes

Jeff K.'s review of Public Mobile earned 3 Very Helpful votes

Jeff hasn’t received any thanks yous.

Jeff doesn’t have any fans yet.

Jeff isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user jacquelineg820
2/26/24

DO NOT use Public Mobile! I had a relative visiting from Europe who needed a phone plan for a few...

Thumbnail of user amirz36
2/21/24

DO NOT switch to this company. You have to deal with robots or online forums. No support on the...