Jeffrey O.

I was mortified to hear such rude customer service from this company. I used the service for a period of time. My credit card number had changed and they sent me an email saying that my payment failed and I would only receive inbound calls. I was to contact them to update my credit card information. I did not want to continue the service so I did not. A week later the charge went through on my new credit card. I contacted them and was told how to cancel my account. However, under no circumstances were they going to refund my annual fee on this account. The customer service individual was rude and told me that it is between me and my credit card company and their policy says no refunds. I would recommend that you do not go with this company... Not worth your money.