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Bought something in August for my kids birthday in the middle of September.
The site assured it would be coming in September.
Well, today is the birthday and I just checked the status of my order.
It now says "Coming in October" so THANKS FOR NOTHING Entertainment Earth.
They didn't even email me or anything so I could have time to go buy another one.
JERKS!
Tip for consumers:
Buy MONTHS AND MONTHS ahead of time.
Don’t expect to get your stuff when they say they’ll send it.
Products used:
Toys
My historically A and B students are failing math and science for the second year in a row due to this horrible excuse for school. I'm still waiting for a response from two questions I asked last year, and have never received anything like a response. I sat through my children's (incredibly boring) math videos and classes last year and made sure all of the assignments were done and turned in on time, so when they failed I asked "How did this happen, and what can we do better?" No response! Then, the math lessons given for 7th grade, were the EXACT same lessons given to upper class High School kids! They just pushed my kids into 12th grade math without teaching any middle school math!
I can't add more than one student on my parent account and asked for help. No response!
We asked for a science project supplies list on two occasions. It took TWO WEEKS on both occasions to get a response from the teacher, and by that time, my kids were about 27 assignments behind, and the semester had ended. So they failed. I could go on and on about all the stress and anxiety this program causes my family!
Just disgusting that any school would use this and think it's OK to FAIL this bad with intelligent children.
This needs to be STOPPED.
Tip for consumers:
Find a different program.
Products used:
“School” Program
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Worst customer service ever! Paid for an item over a year ago and still haven't received it or a...
I placed a preorder for an item right when it first got put up with in a day or 2. Now the item...
We’re so sorry to hear about your item’s delay, Jenna. We apologize for any inconvenience this might have caused as we certainly understand how frustrating this can be. Unfortunately, we do not produce most of the items we offer, so we must rely on the manufacturers for estimated availability dates. Due to variables in production, distribution, and shipping times, manufacturers only provide a general month estimate. While we attempt to be as accurate as possible and make changes to the item listings as needed, manufacturers may alter or update their estimates at any time. We regularly notify clients via email of any changes made to a preorder’s estimated arrival date.
Please don’t hesitate to reach out to our Client Services team directly if you would like to discuss this further or if you have any questions. Our team is happy to help.