I had trouble with the updated address I was wanting to use instead of using the original shipping address I provided. Customer service was amazing! Every time I had a question, they emailed me back promptly and worked with me on the problem I was having. The product: also amazing! I ordered custom baseball gear for my whole family and all items were perfect. I'm very happy! I will be ordering from this site again for future events. Thank you TeeShirtPalace!