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We received our order of contact lenses fairly quickly. However, it was delivered by FedEx in a damaged state, the box was crushed and very wet. In addition, the delivery person did not leave a note explaining the issue, nor did he ring the bell to alert us of any problem. Ultimately we did not seek a refund, since the contact lenses themselves were intact in the plastic packaging.
Jennifer D.'s review of Clearly earned 4 Very Helpful votes
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Hi Jennifer, thank you for your review. We are truly sorry to hear of this incident! We want to assure you that all of our packages are quality checked before being shipped out. We would like to further investigate this, to ensure it does not occur again, and therefore we will be reaching out to you directly very shortly. Thank you for your patience and understanding._ Team Clearly