HORRIBLE customer service. I ordered tickets to a concert. They sent me an email to access the tickets - however no tickets were available. I only discovered this the morning of the concert when I went to download them. I contacted their customer service team and after SEVERAL rounds of "prove it to me" they finally made my tickets available 30 minutes AFTER the event had started. I obviously didn't go and requested a refund. They gave me $50 back of my whole order and as a CREDIT on their stupid app. DO NOT USE THEM.