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Bought a modem from them and it can not be activated because it is registered on another users account. We've spent several hours trying all the recommendations. Customer support is rude and accusatory and saying the item must be "defective" before a return is issue.
Tip for consumers:
Don't use it. They sell used modems that can't be activated because they are already registered to someone else.
Products used:
ARRIS SVG2482AC DOCSIS 3 DUAL BAND A/C WIRELESS GATEWAY TELEPHONY MODEM(Comcast/Xfinity)
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Won't bore y'all with the details of my horrible experience with buyyourownmodem.com. This...
"New" modem worked less than 2 months, would not let me return! It's useless and I'm out my...
