Angela B.

Won't bore y'all with the details of my horrible experience with buyyourownmodem.com. This website is a scam. Read the entire details of their return policy before placing an order. As others have said, yes I've lost my money to this scam website. My order #*******. Sad they are allowed to continue scam the consumer!

I provided in detail information about my problem and customer service rep replied numerous times call us back tomorrow. I was on hold for more than 15 minutes then was disconnected called back was on hold again more than 15 minutes. His reply continued to be call (reach out) tomorrow. How is this customer service?

Your order is unlikely to be filled or shipped on time. Then if you contact customer service they are NO help they even lied to me! Our insurance switched us to the service in January and it's been an ongoing headache.

Was sent an email saying 30 dollar gift card for orders over 100. This is not first time they've sent false advertising. Customer service is extremely rude! I'll no longer purchase anything from Chewy!

Called customer service and man was very rude! Says my package was shipped but haven't received it although I've been given 2 different delivery dates. He insisted that I continue to wait, they refused to assist me in any way.

Unbelievable local stores aren't taking calls (I wanted to know if they had an item). Only number was corporate, phone menu selection indicated they could assist. After anl extensive hold they referred me to instacart and refused to assist me saying they have NO AVAILABLE INFO. Instacart requires an account to use their services. Spirit Halloween will never get any business from me!

Unbelievable local stores aren't taking calls (I wanted to know if they had an item). Only number was corporate, phone menu selection indicated they could assist. After an extensive hold they referred me to instacart and refused to assist me saying they have NO AVAILABLE INFO. Instacart requires an account to use their services. Spirit Halloween will never get any business from me!

Absolutely the most rude customer service I've ever spoken to. Seriously was told we don't guarantee your purchase will be delivered on time. My purchase has been at same location per tracking for a week and they refuse to assist.

Ordered 2 pair of leggings normally I wear 12/14, size large. I ordered XXL these would maybe fit someone that wears 7/8? This is the 2nd time I received useless junk from this website. I'll buy there never again!

Twice 3/13 and 3/26 I received a raw quarter pounder. Because the local number listed went to a fax machine I called corporate. Corporate suggested if the local mcdonald's doesn't resolve the problem I should reach out to my bank and dispute the charge. What a joke mcdonald's just lost a customer.

Walmart customer service is the worst! For one English is a second language to them. They have a lame excuse for everything, we are sorry is the pat answer with NO resolution to any problem. Never fails you'll end up on the phone 2 hours between being disconnected and being put on hold.