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Placed an online order in plenty of time to receive for the holidays and 2 weeks later still hasn't even been shipped. The customer service reps are less than helpful and all I am told is that it's in the warehouse look out for an email update. Completely unacceptable especially since you charged me for the shipping. Maybe you should tell customers up front about your lengthy delays had I known I would have gone to the store to make the purchase
Tip for consumers:
Get customer service reps that can speak English and can actually help customers
Products used:
Haven’t received my order yet still waiting
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Empty.
I will honestly never shop here again. I love how good their stuff smells but their customer...
I went in Pittsburg Kansas Bath & Body Works I was in there at least 15 minutes praying the body...
