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I am so annoyed of jinx.com. I had ordered two shirts for my fiance for Valentine's Day on the 12th and I had paid extra to get it delivered to my house on Valentine's Day. Turns out I never got a shipping confirmation email and it was never delivered on time. I called customer service on the 14th to ask about my order status and they said that my items were still at the warehouse. I told them to not worry about it since it was already Valentine's Day and that I wanted my extra shipping fee to be refunded back to me. Then a few days later, I check my order status and it says one or more of the items I want is out of stock. What the $#*!, why do you now tell me that the item that I picked out a week ago is now out of stock? So then I call customer service again and they wanted me to pick something else out. I then told them to just take that item out of my order and just send me the other shirt. Another week has passed and I've been charged for that shirt and it has still not made it to my house. I will NEVER shop at Jinx ever again. Horrible company.
Jenny H.'s review of JINX earned 5 Very Helpful votes
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Hi Jenny, I apologize if there was any confusion. Only one of the items was out of stock. We let you know and then waived your shipping for the inconvenience. The other shirt would have been shipped out however, later that day you sent us an email with the message "I would like to cancel this order." So we did. You should see the charges refunded to card any day. Again I apologize if there was any confusion.