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DO NOT PURCHASE A DRESS FROM MILLYBRIDAL.COM!
Horrible customer service! My daughter bought a dress for homecoming dance and chose a size 2 based on their online measurement chart. The dress arrived and was WAY too large in the bust. Took several attempts to reach customer service. We emailed a photo of the dress and requested a return and refund. MillyBridal came back and said the dress my daughter ordered was "made to order" and cannot be returned.
"Because all of our dresses are made to order, please understand that items that do not fit properly but in accordance with the specifications you ordered cannot be returned or exchanged, It is also listed on our return policy:"- MillyBridal
We did not give specific measurements for the dress we purchased, we simply chose a pre-designated size on their website. This company is extremely misleading and no one should purchase from them! BUYER BEWARE
Tip for consumers:
DO NOT buy from this website!!! SCAM!!!
Dress is made in China, takes forever to arrive (despite $15 shipping), and when my daughter purchased a pre-set size that did not fit her, they claimed this:
"Actually, all of our dresses are made to order and under the strict examination before shipping. As to the measurements, often bust, waist and bottom measurements are all needed to be considered before purchasing because different brand may use the different standard about the sizing."
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I ordered a dress for my daughter's sweet 16. The quality is not even fixable! NO RETURNS OR...
Do not use this company. I bought a dress off their site believing it to be in the UK. First it...
