Jerry F.

Although trying to reach and interact with customer service was very difficult and discouraging, after posting this review I have learned this owner is 100% committed to satisfied customers. Just before the holidays might have been a busy time trying to keep up with the volumes. They have now been in regular contact with me to properly and satisfactorily remedy this situation. PayPal has blame in creating this fiasco. In spite of this very upsetting situation, their recent effort to remedy will make me willing to place future orders with them. I had placed an online order and immediately discovered an incorrect shipping address was listed after the PayPal transaction completed. I called all the numbers listed on their website at least 10 times over the next several hours. No answer ever. Left messages each time, emailed them as well. Product shipped to someplace other than to me.