WHAT A SCAM! Placed an order (#*******) for Disney World in early Jan. Original dates were for 05/25-05/31 AS NOTED ON THE CONFIRMATION EMAIL. Obviously Disney World CLOSED due to covid. I was offerred an extension, which does nothing for me because 05/25 was my original travel date.
Customer support phone line does nothing and email rep gave me an abrupt "No refunds will be offered" with no additional information. What a scam. DO NOT WORK WITH THEM. I ordered through AAA. And as a member, I'm frustrated.
I will gladly update my review if i could get ANY support from Ticket Monster