Jessica H.

I have never encountered anything like promo panda before. A month has gone by and I had still not received the product. When I emailed customer service I was given the option for a refund or they would send a new product out immediately. I decided to get a new item sent out because I really wanted it and who knows? Maybe it got lost in the mail. Well, another month went by and nothing. I emailed back customer service to inform them this was the second time this had happened and I want a refund. It's been several weeks since then and I have not received any response. This is either a scam or a horribly run business. Save your money and spend it somewhere that you will actually receive what ever it is you decided to order.