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Purchasing from Hello Molly in the US is an absolute nightmare and I couldn't be more disappointed in my experience. As a pregnant woman, finding clothes that fit can be extremely challenging. Having a store-credit-only return policy in 2022 is unacceptable and causes your business to look like customer service is the lowest priority. It makes sense to order several sizes from US vendors to determine what fits. Two items were terrible quality with zippers that were non-functional, and now I'm stuck in this ecosystem. Hello Molly needs to make their return policy more prominent as to not mislead consumers.
Tip for consumers:
Check the return policy before purchasing because it is not made clear to consumers. Consider purchasing for more reputable vendors.
Jessica H.'s review of Hello Molly earned 6 Very Helpful votes
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I ordered a dress for my day and didn't realize that Hello Molly does not refund returns. I sent...
They do not accept returns, which is totally bs. Their clothing does not fit as described or...
