The service and pricing are fine. The admin side of things is horrible. Wasted a bunch of time today because their emails don't have the correct specifics – ever. After my initial 3 month promo, I switched to 1 yr for the best price ($15 month when prepaid). The emails I got don't make it clear that I have switched - it appears that I am still on 3 mos after just changing to 1yr (it only lists my current plan and doesn't say anything about the year). Mint says that the email was just a confirmation of me having added a payment method and signing up for autopay. Very confusing. And then today I get an email encouraging me to get more savings by signing up for a year - despite the fact that I have already signed up for a year! This after they misinformed me initially, requiring multiple calls to straighten out THEIR mistakes. They used to be great, but now? FAIL!
Hello - Most of the site qualifies and we clearly state the discount is for full-price items. Your order is only for sale items already containing a nice discount.
Kind Regards,
Wilma
Customer Service Manager