Complete rip offs, wheres my $#*!ing order. No response to the 7 emails I've sent regarding my purchase. 1 email confirming my purchase, no tracking number provided. Websites tracking status starts delivered to my door but have not received my purchase. Nno 24/7 customer service as stated, no one gets back to you at all. I purchased the 7 piece cordless tool kit and looks like I've lost my money.