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I've had the kyvno bed for almost a year now. My husband and I added a gel mattress cooling topper to it and it's been amazing. Recently I accidentally washed one of the remotes, I just grabbed all the sheets not looking and through them in the washer. I tried to save the poor thing after it's terrible water infused roller coaster ride in the washer but it was hopeless. I emailed Kyvno about a replacement remote and after a little back and forth. Mostly me being out of town I was able to get a new remote which is programmed and now I'm back to having a fantastic bed.
awesome thank you so much for getting me a new remote.
Honestly the price of the bed and the reviews.
We wanted an adjustable split king for tv watching in our bedroom. The price was fantastic since it was the same as the price of just the base with other carriers and this one came with a very nice memory foam mattress. We told our parents about it and they got one too!
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Hi Jess, We're so glad we got your remote replaced and that you're back to enjoying your bed! Reviews like this mean the world to us and we'll continue to work hard to meet all our customers needs. Thank you for being a part of the Kyvno family and for sharing the your experience. :)
Sincerely,
Kyvno Care Team
www.kyvno.com
info@kyvno.com
844-667-2794
M-F | 7am - 4pm CST