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Jillian B.

Contributor Level

Total Points
80

1 Review by Jillian

  • Factor75

1/27/24

I used this service for about 6 months. Some of the meals were good, the convenience or the meals was good, but I often received the wrong orders. I would order 8 meals, receive only 2 meals, and be billed for the 8. The first time, I contacted them and they said they would credit my account. I thought it was a one time problem. Then it happened two more times. I contacted customer service, it took forever, not good service. I insisted they refund the money on my credit card. They agreed. It never happened. I wouldn't use them again ----buyer beware!

Tip for consumers:
They billed me for meals that they didn't send, and have terrible customer service. They said they would credit my cc, never did.

Products used:
I used their meal plan for 6 months

Service
Value
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