I have bought software from them in the past and I have had no issues.
Yesterday I bought offcie 2010 and the key they gave me was no good. They insisted that I had a trial version of it on the computer already. I told them I have checked and there is no such thing on the computer. They still did not believe me and insisted that I send them a screen capture. So I did. They sent me another key and that was no good either. It would not install. So, as a test, I used a key from back a few months ago and it works. They still are trying to tell me that it is my computer and not the keys. I want my money back and I will never use them again. What a waste of 2 days!