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Joan C.

Contributor Level

Total Points
140

1 Review by Joan

  • Omega Walk

8/4/21

My shoes took forever to receive. I had no idea they were coming from China. My shoes are too small even though I ordered a half size larger. Susan Brown at the help desk offered to send me another size for a $12-13 shipping fee. I declined so she offered a 30% refund and I wouldn't have to return the shoes which I have no use for because they don't fit. I declined again and she offered a 50% refund. I declined that as well. Be aware that to return the shoes you will lose 15% of your refund for their "restocking fee" and you will have to pay shipping to China. Bottom line - DO NOT BUY FROM THIS COMPANY! Unless, of course, you don't mind being ripped off!

Tip for consumers:
Company is in China

Products used:
None

Service
Value
Shipping
Returns
Quality

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