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Was charged a restocking fee after returning my device (a box which I barely opened) when this was never mentioned in my cart, nor on my receipt nor by the agent I spoke to upon purchase. They argued that the information is provided through a link on their website which can basically be updated anytime! Even after escalating they said they can do nothing for me! Well I will never ever buy their products or recommend these products and website.
Joanne B.'s review of Kobo Books earned a Very Helpful vote
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As an author, I have over 150 books on Amazon that earn me a good income every month. However,...
Kobo's customer service has proven to be extremely poor, and the warranty does not cover anything...
