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I placed an order on 12/6/23 and haven't heard a word since. I have tried emailing, chat, and calling and nothing gets me through to customer service. I understand the holiday season is stressful but I spent almost $100 for Christmas gifts and its now 5 days away and I haven't heard anything. This is honestly ridiculous.
Tip for consumers:
I would appreciate some sort of customer service. Every option that has been set up hasn't worked at all.
Products used:
I haven't recieved anything yet.
Joanne V.'s review of LookHUMAN earned a Very Helpful vote
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We sincerely apologize for the frustration and inconvenience you're experiencing with your order. Your concerns are valid, and we understand the importance of timely updates, especially during the holiday season.
Our team is actively addressing the high volume of inquiries, and we are committed to resolving your issue promptly. We appreciate your patience and want to assure you that we are working diligently to provide you with the information you need.