Clasp pops open while wearing, fabric and clasp hook both slippery (plastic and flimsy). Customer service will only exchange if unworn… catch 22 if you have a problem after you wear it. They suggested daughter should have gone down a size because stretches in the water but that would also negate their exchange policy.
Fabric also started to rough up after hardly any use.
Multiple emails and Insta messages to them but little response.