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I would never purchase from this company again. Our dress came with a piece that shouldn't have beelined attached causing it to lay funny. I had to pay a professional almost as much as the dress to fix it. They don't reply back in customer service but every 2-3 days and send you in circle. They claim they are very which isnt a good excuse. If this is how dresses come then I'm sure they do have a lot of complaints. You can't talk with anyone.
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Dear Jodi,
We apologize for all inconvenience during the purchase and we have escalated this situation to our manager for a better solution. We will investigate it and contact you within 2 workdays. Thank you for your feedback anyway. We will try our best to improve our service quality and give you a satisfying solution. Have a good day!
Best Regards,
Stacees Support