jodi r.

If you are looking for a place to buy pet food online in Canada look no further. Homesalive.ca is the place to go. They offer a huge selection at great prices with reasonable shipping costs and they ship quickly. I had a minor issue one time that really had nothing to do with them but their customer service went way (WAY!) beyond my expectations and handled it themselves. They are a fantastic Alberta based company and I will use them as long as I have pets. I have recommended to friends across the country and this is definitely one website I give a huge thumbs up to.

I am embarrassed to say how often I order from here (the guy who delivers the packages to my house must think I am a weirdo) but I can say without hesitation this site is fantastic. In the years I have ordered I have had maybe two concerns which were addressed immediately and handled beyond my expectations. Six stars.

The only things I have purchased through Groupon were TERRIBLE and the emails were incessant --- even after I thought I unsubscribed! I had to go to my email filters and actually block anything with the word 'groupon' in it to get rid of these emails. Like a virus - do not take the bait from this nightmare!

I love to shop online and at this point in time most major sites are excellent to deal with - this one is not. I placed my order and it has been almost a month and I have yet to see it. Their site is not well thought out in terms of customer usability. Their customer service is rude and dismissive.

I realize that not every experience with a company will be perfect but when you have numerous negative experiences based on one transaction --- that means stay away in the future in my book!