Joel C.

Called HRO on 3/16/2023@ 12:56 talked to David to order 10,15,20,40,75 Fullsize Shark hamsticks he asked me 2 times minis or full size told him twice full size not Mini well they come in as mini and I did not catch this mistake and you have to cut the packaging all to heck to get them out. Figured out they were wrong abought two weeks later. Called them to return and they told me it would be 15% restocking fee and I would have to pay shipping back to them $21.95. The mistake is on their part they should pay.
The restocking fee and shipping should be covered by them, or they could have paid the shipping on the correct product that I would repurchased. But they were no help in trying to work with me!
My responsibility was to check the product when it arrived to make sure it was correct, and I did not but told David twice to make sure they were full size not the Minis! It is hard to Know the size without a set to compare the full size and Mini. Purchased a lot of gear from HRO Not sure they will get more Business from me maybe they will read this at corporate and work with me to fix this problem of sending wrong Antennas KX4XT

This has been corrected by HRO and they where very Helpful