I ordered a rechargeable battery from their website, no big deal. Upon check out it asked if I wanted to pay more for 2-3 day delivery, raising the cost of my order to $21. $21 isn't a big deal, and I thought getting my order in 2-3 days would be great. 11 days later still no package, the number on their web page just rings and rings with no answer, and they do not answer their emails. It's a stupid little battery that I could have order from numerous different sites and had in a day or two, instead I'm still waiting almost two weeks for this item to arrive. Don't waste your time and money on this crappy company!