Johanna S.

The Iconic refused to exhange an item (a pair of jeans) for another size. I was not told this when I ordered and I expected that given sizes vary so much this would be standard procedure to exchnge if needed. The size they sent was much smaller than average sizes. They told me they won't exchange because the price was discounted. I will never trust them again. When I have tried to post a review, some sites seem to go straight back to The Iconic and they prevent negative review from posting. I will be interested to see if this one goes through.