I admire the ambition of Mark Cuban to provide people the opportunity to purchase needed prescriptions at a greatly reduced price. If you have prescriptions that are filled on a regular basis, CostPlusDrugs.com is the way to go.
BUT...
If you have a one-time prescription, go elsewhere. This was my case, but I wanted to give CostPlusDrugs a try.
I no longer need any regular prescriptions (thank you Keto/Carnivore lifestyle). I recently had two prescriptions that needed to be filled once or twice. Below is the timeline of events:
April 4 (Thursday) - Doctor's appointment. Prescriptions sent electronically to CostPlusDrugs. I checked my account later that day and saw the prescriptions were on file. I pay along with expedited shipping (3-5 days), an extra $15.
In the following days, no contact, no emails, nothing.
April 8 (Monday) - Order is still listed as "being filled".April 9 - I send a message to cancel the order. I received a confirmation of my submission.April 10 - I send another message to cancel. I received an email that a cancellation had been submitted without a guarantee. If cancelled, I would be fully refunded.
April 11 - I send a third request to cancel. Around noon, I receive an email that the order has already been shipped. I was provided a tracking number, but I do not know if it is USPS, USP, FedEx, or DHL. I attempted to determine, but no tracking information was available.
April 12 - Received email with tracking number (with delivery by USPS).
April 15 - Received medicine.
It took 11 days since the order date to receive the prescriptions with expedited shipping.
Email replies are slow.Cancellation is only feasible through their "contact us" link.
Prescription #1
CostPlusDrugs - $ 12.54GoodRx at Walgreens - $ 14.66(Tom Thumb, Albertsons, Sam's Club, HEB - slightly over $30)
Prescription #2CostPlusDrugs - $ 7.70
GoodRx at Walgreens - $ 4.47(Walmart - $27; most others around $15-21)