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John C. B.

Gadsden, Alabama

Contributor Level

Total Points
160

About Me

Have a passion for speaking out against corruption and bad behavior

How I Can Help

Simply telling the truth

Interests

Accountability

2 Reviews by John C.

  • eHarmony

11/6/23

Male bloggers everywhere are telling men to get off of dating apps. Men, just do it. If you are a decent person in general, just do it. This app's problems lied more in the type of people who were on there. I remember getting blocked by people who I never even sent messages to, I guess as a 'pre-strike' so I'd not attempt to speak to them. Then eHarmony has this childish way of telling you, you were blocked by making an announcement: "So and so says goodbye." It was the first time someone told me 'goodbye' I'd never spoken to. The culture felt like it was full of 'church people' who were socially inept. If you've got things going for you...can carry on conversation well face to face don't delve into this fiasco. Don't dumb yourself down to the level of the other members who are socially inept or the app itself, which caters to that type of behavior. The app and a lot of the folks on there are going nowhere in life. Be one who is going places.

Tip for consumers:
Make sure, like all dating apps to unsubscribe, because they may automatically resubscribe members after each three month period.

Service
Value
Quality
  • Elavon

11/6/23
• Updated review

Left well deserved bad review on their end naming representative assigned to me by name. They attempted to get the other app it was on to force me to change it. I'll say…….it wished they'd paid that type of attention to me when I was a customer.

Products used:
Electronic payments portal

Service
Value
Quality
'Fraud Protection' Should Never Be Used As A Cop Out
10/3/23
• Previous review

I understand about preventing fraud. I think it's commendable to suspect a malignant account. My account was pulled after weeks of what they said was 'inactivity.' It was so based off of a 'fraud paradigm' from what customer service told me. Elavon, make sure your team calls me when I tell them to after they send 5 or 6 emails trying to help me start an account. There was no activity because we could not get any of your staff on the line for weeks. Jeremiah Eure was assigned to me after the originally assigned helper had resigned for another job. I had to contact Jeremiah over half a dozen times including calls and emails. The system is cumbersome for even experienced tech wizzes. My hired tech support team struggled with the platform on top of staff not following up when asked. Then you the nerve to delete my account, telling me I do have the priviledge of filling out the same paperwork I labored through weeks earlier, if I want to try again. The automated email announcing my account was closed had the nerve to tell me they hoped we could do business again. Here's my business to you again...a bad review telling everyone they are better off using Paypal.

Tip for consumers:
Paypal would be much better use of your time.

Products used:
Site credit card purchase transfer capability

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